We offer vetted rental services in four categories in Africa: Homes, Cars, Guides and Ambassadors
All of our services are subjected to physical inspections before they get listed - What you see is what you get
You can monetize your assets (Homes and cars) & skills (Guides and Ambassadors) with us - Make Money
We can help customize a memorable trip for you. Click on “contact us” at the top of our homepage and let us know the type of trip you want and we'll assist you.
Browse our rental services in multiple countries
Use our filters to search our services with ease
Check the listing's availability by selecting your desired dates: Check-in & Check-out
Confirm your reservation by making a secure online payment with your debit or credit card
Once your host accepts your reservation, pack and you are ready to go! You will only be charged if the host accepts your reservation
If a host doesn't accept your reservation within 72 hours, your request is automatically canceled and your payment is returned to you
Click on contact us at the top of our homepage or send us and email at email@example.com and include the following:
*Phone number with your country code
*A description of your service
We'll respond with our terms & conditions and a form for you to fill out
We'll schedule a date to visit your service and perform an inspection
Once you pass the inspection, we'll schedule a photoshoot/videoshoot
Sign our contract agreement & create your listing!
We have a two sided review system
Guest can review hosts & hosts can also review guests
Simple thumbs up or thumbs down scoring system + commentary
Leave a fair review that is helpful to others
Yes payments are secured. We worked with a world known payment gateway called "Stripe". Stripe works with some of the largest companies in the world and handles all transactions with complex security measures.
No, your account is not debited until the host has accepted your booking. Even though it may look like your bank may have debited your account, it's more like a hold and your account is only truly debited once the host accepts your request.
When you pay for a booking, the host has a maximum of 72 hours or 3 days to accept your reservation or it is automatically canceled and you get fully refunded. Your payment will be on hold during that 72 hours.
Unfortunately no, it is not possible to change a reservation you've already made. You have to contact the host and ask him/her to cancel the reservation so you can make a new one.
You are entitled to a refund based on the cancellation policy of the host written in the listing. In addition, please be aware that you will be reimbursed for the price of the booking but you will not be reimbursed the Wezon service fee.
A host's payment is guaranteed to arrive in your bank account approximately no more than 7 days after the service has been completed. For long term (one month or greater) bookings a host may be able to receive his/her payment earlier
No, we do not allow cash payments. Feel free to contact us at firstname.lastname@example.org for suggestions on how to pay for your booking.
Yes, we charge a service fee of 10% during the checkout. The fees collected allow us to perform inspections, take accurate photos/videos, pay our employees and constantly improve our service.
We don’t allow phone conversations but allow direct communications with hosts through our internal messaging platform. There are multiple reasons why we do not provide hosts’ phone numbers.
1- Most hosts are busy with their regular jobs and they are not expert in the business of providing rental services.
2- They do not wish to be inundated with calls from guests inquiring about their service when most of the information is already provided on the platform and they do not want to bargain.
3- Finally, if a guest and a host could communicate directly and agree on payments outside our Wezon platform, we would be unable to collect our fees and we would cease to exist.
1- Dispute resolution: In the event of a disagreement between a client and host, Wezon plays the role of arbitrator
2- Transparency/Record Keeping: All your exchanges regarding payments, the number of people in your reservation, the hours agreed for check-in can be viewed in our internal messages system and can be useful in the event that there is a disagreement on what was said.
3- Easier Refund process: When you make a payment, it goes through Wezon's platform and does not go to the host directly, therefore it is easier to request and receive a refund then if you were sending funds directly to a person's bank account.
Prices are currently only displayed in US dollars due to a technological limitation that we are working on. We are hoping that in 2023 prices will be displayed in other currencies as well. In the meantime, we make sure that our hosts communicate the local price inside the details of their listings.
Wezon doesn't have a general cancellation policy. Each host defines their own cancellation policy
Yes we can. We will customize an itinerary and find you vetted services in the country you want to visit. You can write to us and let us know which country and which city you want to visit. Describe to us the type of service you'd like and we'll assist you in building a memorable experience.
Wezon is primarily an online company. We are available to assist our customers and it is possible to talk with us on the phone but first you should send us a message by clicking on 'contact us' on the homepage explaining what your concern/issue is and include a phone number. We will respond promptly.